Today's flight back to Malaga was punctual and uneventful apart from a brief bout of turbulence over the Pyrenees which caught everyone by surprise inclding the air stewards. After we landed, I found that my Blackberry Z10, newly converted to run on a BT EE network sim card could find the local network but wouldn't attach to any of the four carriers available with strong signal. I tried different settings, and re-started the phone to no avail. In the end, it booted up to 100% but wouldn't even display what Blackberry call the 'Escreen' = the 'desktop' on an ordinary computer, so I couldn't even use it to retrieve emails via wi-fi. My own personal PAYG phone, on the same EE network switched over to Orange ES, without a hitch.
Nothing much can be done about this over the weekend, and I certainly can't do anything from Spain, it will have to be done by Ashley in Cardiff, as he is the account holder for all our business phones. My guess is that BT, despite having a contract to supply us with acccess to roaming services while I'm in Spain have foisted a new SIM card upon us without checking if roaming abroad was required. If so, it's a serious indictent of the quality of service to business customers in an world where crossing European borders, if not continents is an everyday matter. Once again EE's 'Everything Everywhere' service turns out to be more like 'Nothing Nowhere' despite all their expensive media advertisements. It's not so much the technology that doesn't work properly, as the people who manage it.
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