Sunday 1 October 2017

Microsoft mess

Ann and I went to St Catherine's for the Sunday Eucharist today, Clare stayed in bed. Rhiannon and Kath left for Kenilworth just after we left for church. Fr HUw Rhydderch, retired Rector of Dinas Powis took the service, speaking about Harvest and about St Francis' celebration of creation. I think this is the first Sunday this year when I haven't had a service to take. It was a welcome break.

When they arrived last night, I was presented with the laptop I gave to Rhiannon last year to repair. It's suffering from incredible slowness and a tendency to shut down on the job every 15 minutes. The key issue is to establish if this is a hardware or software fault, and the Windows 10 software plays hard to get. There's no doubt the machine has been abused in practice, put into sleep mode, or hibernating due to lack of battery power, either/both occurring while Windows 10 updates the security library, or does a system update. It was 94 days since the device had last successfully installed its anti-virus database, and the list of failed system updates reached back beyond that. 

With so many stop-starts, no wonder the system is always catching up and failing to complete, especially if power settings, arbitrarily tweaked, force it to shut down again mid-stream, even when it's on mains power or has a full battery. This represents a strategic failure in design, refusing to take into account real world use by teenage girls, let alone busy mobile using executives. What a contrast to Google's Chromebook speedy and seamless way of working, regardless of its limitations on file transfer and printer connectivity.

Microsoft has the de facto standard user interface with Windows. It makes everything harder to use for everyday non-technical users than Android, Apple Mac, Chrome or Android user interfaces, and its technical weaknesses make it easier to not use properly day to day, causing system failures, not to mention outright abuse of systemic weaknesses by malware. 

A computer should be as simple and as safe to operate for everyday communications purposes as a phone, a fridge or a washing machine. We're now entering the era of 'smart' domestic devices, and by nature of their computer operating systems, Windows or otherwise, the contain similar vulnerabilities. How amazing our willingness to put up with all these fundamental weaknesses in an effort to keep up with consumer fashion! When will we ever learn?

Kath had intended to borrow Rhiannon's small laptop for travel to USA with Clare to see Rachel in two weeks time. As it's currently not fit for purposes, she asked if I could lend her a small laptop instead. I readily agreed, although I'd intended to take my small Acer with me to Spain next week. It was, however, more of a problem to set up a user area on this machine for Kath to work with, than I had imagined, as Microsoft steadfastly refused to co-operate and implement a suitable file system on the machine with which to sync her existing OneDrive file system. I had to let Kath take the device home with her, and figure out how to complete the process, in order to get it to work, as it should, to her benefit.

There'd be far fewer problems using Linux, but proprietary software is hard to use on a Linux base apart from the amazing wonderful Libre Office, which can match anything MS Office produces. 

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