Monday 19 December 2022

Such a simple solution

More rain overnight, and an unseasonal thirteen degrees for most of the day, although it rained very little. It took a while to get going this morning, and by the time we'd had breakfast done the weekly housework chores, prepared the service for tomorrow morning's funeral, and paid the water rates bill on-line, it was time to cook lunch.

I called my sister June to check out how she's coping, as her heating system shut down on Friday and she's spent the last two days in her flat at seventeen degrees when she's used to twenty five plus. British Gas did not consider her to be a priority, and I'm troubled about that, but this is a time of year when central heating systems get more than usual usage and tend to break down. She's had so much trouble since a new Vaillant boiler with a Hive thermostat was installed, with an assortment of faults and complete failure on the part of gas engineers visiting to make sure she understood their user explanations before leaving. I thought the hive might be faulty, but it seems not, on the surface. 

Then it occurred to me this morning that the fault may lie with the digital mechanism controlling the boiler itself. As it communicates via a wi-fi link, I thought the fault might be as simple as a network systems crash. I said the one thing to her than nobody on any help line had thought of saying at any time "Have you tried switching the power off and on again." No she hadn't, and promised to do so. Later I received a delighted email to say the boiler was working again and the radiators were heating up as they should. Such a simple thing. A hard reboot of the boiler operating system was all it took. Why did nobody think of that before? 

After lunch a walk in the park for an hour and a half, and after supper, more Rocco Schiavone episodes to while away a dark evening before bed.


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